Question 1

What’s included with the rental?

Accepted Answer

Delivery, professional setup, and pickup are included with every rental.

We also provide enough mix for your selected package. Cups, cones, and additional supplies can be added to fit your event.

Question 2

Do you stay and operate the machines during the event?

Accepted Answer

No—our machines are designed for easy self-serve use.

We handle delivery and setup, make sure everything is ready to go, and answer any questions before we leave. We return after your event for pickup.

Question 3

How many people does it serve?

Accepted Answer

Our machines are designed to handle events of all sizes.
Ice cream machines typically serve about 50 servings per tank per batch.

Slushie machines typically serve about 60 (8 oz) servings per tank per batch.

Actual output depends on serving size and how heavily the machines are used during your event.

Question 4

Are the machines easy to use?

Accepted Answer

Yes—our machines are simple and designed for self-serve use.
We set everything up, ensure it’s running properly, and walk you through basic operation before your event begins.

If additional mix is included, you may need to pour in the next batch during the event.

Question 5

How much power do I need?

Accepted Answer

A standard 110V outlet on a dedicated circuit is required for each machine.

We’ll confirm power requirements with you during booking to make sure everything runs smoothly on event day.

Question 6

How far in advance should I book?

Accepted Answer

As early as possible—especially for weekends and peak seasons.
We often book out in advance, so reserving your date early is the best way to ensure availability.

Question 7

What areas do you serve?

Accepted Answer

We serve the Tennessee Valley and surrounding areas, including North Alabama, North Mississippi, and Southern Tennessee.
If you’re outside that area, reach out—we’re happy to see what we can accommodate.

Delivery distance may affect availability and pricing.

Question 8

Can the slushie machines be used for margaritas or frozen drinks?

Accepted Answer

Yes—our slushie machines can be used for non-alcoholic or alcoholic frozen drinks.

We provide the mix. If you’d like to serve alcoholic beverages, alcohol can be added by the customer.

Frequently asked questions